Policies & Procedures
Appointments:
Upon arrival, please sit comfortably in the foyer and I will come out to get you. Providing a relaxing experience is part of my mission so please do not ring the buzzer as I may be wrapping up with a client in a pampering service
Book Online, text or email
If you are new to Soothing Touch Skincare or selected a facial service, you will need to arrive at your appointment 15 mins early to fill out paperwork
Space is limited, only the client and aesthetician can be in the room for the appointment
Any behavior deemed inappropriate or dangerous will result in immediate ending of session and full cost of the service will be charged
If you are running late you will need to text or email ahead of time
If you are more than 15 minutes late we may need to reschedule your appointment, or adjust it accordingly. If are unable to may your appointment refer to our cancellation policy below.Â
If I run late, you will still have your full appointment
Cancellations/Inclement Weather:
Clients will be charged half price if appointment is cancelled within 24 hours, if it is less than 24 hours you will be charged full price, with exceptions
I will notify clients if appointments need to be rescheduled due to inclement weather
Payments:
Payments can be made by Credit Card, Check or Cash